• What are the check-in and check-out times?
Check-in from 5:00 PM. Check-out by 10:00 AM. We try to be flexible when possible. Just let us know when booking.
• Is early check-in or late check-out available? Are there any extra costs?
Yes if available. The supplement varies depending on the requested time.
• Do you have parking? Is it free or paid? Can it be reserved?
Internal courtyard parking, subject to availability. You can reserve it with a €15 supplement. There is also plenty of free public parking near the hotel. Several electric charging solutions are available a few meters from the hotel.
• Is breakfast included in the rate? What are the times?
Included in most rates. Breakfast hours: 6:30 AM to 9:30 AM daily. Rich buffet with sweet and savory options.
• Do you provide an airport shuttle?
We do not have a shuttle service, but we can arrange taxis or transfers upon request.
• Are you close to the city center or public transportation?
Desio train station is only 100 meters away. We are a few minutes from Desio city center, convenient for Monza and Milan. Nearby bus stops for schools and hospitals.
• Do the rooms have individually controlled air conditioning and heating?
Yes, every room has adjustable air conditioning and heating.
• Is Wi-Fi free throughout the hotel?
Yes. Free FTTH Wi-Fi available throughout the hotel.
• Do you have rooms or facilities accessible for guests with disabilities?
Some rooms and common areas are suitable for guests with reduced mobility. Contact us for specific needs.
• Do you accept pets? Are there restrictions or extra fees?
Pets are welcome at no extra cost, with some small restrictions. Contact us for details.
• Which payment methods do you accept?
Cards, debit cards, Satispay, and cash. No American Express or checks.
• What amenities are included in the rooms?
Smart TV, air conditioning, private bathroom, toiletries, and fast Wi‑Fi.
• Do you offer luggage storage before check‑in and after check‑out?
Available upon request.
• Is there 24‑hour reception service?
Staff available from 6:30 AM to 12:00 PM and from 5:00 PM to 11:00 PM. Phone support outside these hours.
• What is your cancellation policy?
It depends on the selected rate. Details are always specified when booking.
• Is city tax included? How much is it?
The Municipality of Desio does not charge a city tax.
• Do you offer corporate agreements?
Yes. Local companies can request dedicated conditions. Contact us.
